1. Who We Are

Bizzie Technologies Pty Ltd ("Bizzie", "we", "us", "our") operates the online business marketplace at bizzie.com.au. Our primary contact for privacy matters is legal@bizzie.com.au.

2. Information We Collect

2.1 Information you provide directly

• Account registration information: name, email address, phone number, password
• Listing information: business details, financial information, photos, location
• Contact form submissions and enquiries
• Payment information (processed securely by Stripe — we do not store card details)
• Communications with our support team

2.2 Information collected automatically

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on the Platform
• Referring URLs and search terms used

3. How We Use Your Information

We use your personal information to:

• Create and manage your account
• Publish and manage your business listings
• Facilitate enquiries between Buyers and Sellers
• Process payments for listing fees and subscriptions
• Send transactional emails including listing confirmations and enquiry notifications
• Respond to your support requests
• Improve the Platform and develop new features
• Comply with our legal obligations

We will only send you marketing communications with your consent, and you may unsubscribe at any time.

4. Disclosure of Your Information

We may share your personal information with:

• Other users of the Platform, to the extent necessary to facilitate transactions (for example, sharing a Seller's contact details with a Buyer after an enquiry, or vice versa)
• Our service providers, including Supabase (database and authentication), Stripe (payment processing), Resend (email delivery), and Google (maps and analytics)
• Law enforcement or government agencies where required by law
• Successors in the event of a business acquisition or merger

We do not sell your personal information to third parties.

5. Storage and Security

Your data is stored securely on servers located in Australia and the United States via Supabase. We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at legal@bizzie.com.au.

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how users interact with the Platform. You can disable cookies in your browser settings, although this may affect the functionality of the Platform.

8. Third Party Links

The Platform may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children

The Platform is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Platform. Continued use of the Platform after notification constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact our Privacy Officer at legal@bizzie.com.au. We will respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.